Exactly what I needed, a little slow in shipping however

Posted by Willie Wallman on 30th Apr 2020

Received exactly what I ordered n ready to use condition. As I live only 25 miles from Harmony, I’ve always just drive to the store and made my purchases but we are currently enduring the Coronavirus pandemic so I opted for online purchase with mandatory shelter in place public health orders. I figured correctly that the added shipping cost was worth it in consideration of the value of my time and fuel costs to make the 2 hour round trip. Perhaps Harmony has downsized staffing cue to the Coronavirus but it took a week from when I ordered to delivery from the store located 25 miles away. In contrast, the same day I ordered from Harmony I placed an order for some tractor implement parts with a company 3,000 miles away in Pennsylvania. I received those parts in 4 days. Not a big deal as I have been a Harmony customer for over 25 years and will continue to do business with Harmony. Quite probably the shipping delay is related to Coronavirus and an increased demand on Harmony for more customers to opt to online ordering versus in person shopping. Thank you Harmony for always being there with the right product at the right time at competitive pricing.